Your Privacy Choices

Atelier Solenne™ Privacy Choices

Options for managing privacy preferences connected to store visits, orders, cookies, and customer support.

Atelier Solenne™ provides this page to help customers and visitors understand available privacy choices. These choices may relate to website browsing, order information, support communication, cookie settings, and certain preference controls available through browsers or devices.

Privacy preferences may vary depending on your location, browser settings, device tools, and the type of information involved. This page is intended to give a clear, practical overview of how you may manage certain information connected to your use of our store.

1. How Store Information May Be Used

Information connected to Atelier Solenne™ may be used to operate the store, process orders, prepare shipments, answer customer questions, review product concerns, and improve the shopping experience.

This may include practical uses such as:

  • Confirming and managing customer orders
  • Preparing shipping and delivery updates
  • Responding to questions about products, materials, sizing, care, or order status
  • Reviewing return, refund, damaged item, missing item, or incorrect item concerns
  • Improving product pages, navigation, checkout flow, and store communication
  • Maintaining website performance and basic store functionality

2. Limited Information Sharing

Atelier Solenne™ may share limited information with service providers that help us complete store operations. These providers may support payment processing, order fulfillment, shipping, email communication, customer support, website hosting, or store performance review.

These service providers receive only the information needed to perform their services. Atelier Solenne™ does not sell customer personal information.

3. Privacy Options Available to Customers

Depending on your location and applicable requirements, you may have options related to personal information connected with your store activity.

These options may include:

  • Requesting access to certain information associated with your order or inquiry
  • Asking for inaccurate information to be corrected
  • Requesting deletion of certain information where available
  • Limiting selected uses of information where applicable
  • Managing cookie preferences through browser settings
  • Unsubscribing from promotional emails if such messages are offered

4. Cookie and Browser Controls

Our website may use cookies or similar tools to support essential store functions, help pages load correctly, remember certain preferences, review general website performance, and improve the browsing experience.

You may manage cookies through your browser settings. If certain cookies are disabled, some store features, checkout steps, saved preferences, or page functions may not work as expected.

5. Browser Privacy Signals

Some browsers or devices may offer privacy preference signals or similar controls. Where applicable, Atelier Solenne™ may treat these signals as a request connected to that browser or device.

The availability and effect of these signals may depend on the browser, device settings, store technology, and privacy requirements that apply to your location.

6. Email Communication Choices

Customers may receive order confirmations, delivery updates, customer support replies, and other service-related messages when needed to complete or support a purchase.

If promotional email communication is offered, you may unsubscribe by following the instructions included in the email. Service-related messages connected to an order may still be sent when necessary.

7. Submitting a Privacy Request

To submit a privacy-related request, please contact us using the information below. Please include enough detail for us to understand and review your request.

Helpful details may include:

  • Your name
  • The email address connected to your order or inquiry
  • Your order number, if the request relates to a purchase
  • A clear description of the privacy request

We may need to confirm certain details before completing a request in order to protect customer information.

8. Request Review Process

Privacy requests are reviewed during regular business days. Response time may vary depending on the type of request, the information provided, and whether verification or additional clarification is needed.

We aim to handle privacy-related communication in a practical, respectful, and careful manner.

9. Contact Information

For privacy choices, data-related requests, or questions about information handling, please contact us:

Brand: Atelier Solenne™
Company Name: Himalaya Handmade LLC
Address: 500 S Los Angeles St Suite 21, Los Angeles, CA 90013, United States
Phone: +1 (720) 520-4559
Email: westlacasita@gmail.com

If your message relates to an existing order, please include your order number so our team can review your request more efficiently.